Steady Frame

Identify every part of the rig

Send Steady Frame enquiries to support@steadyframe.shop. Start with the support name, then identify any separate head or plate involved. An Arca-type clamp question needs different information from a Motion 8 video-slide fitting question, even though both supports list a 3/8-16 head mount.

For a payload or height question, include the camera and lens mass, the head and other accessories, and the working height you need. Tell us whether you are measuring the legs alone or an assembled rig; the catalogue figures and planner should be interpreted consistently. Never assume a shared product family establishes every physical clearance.

If you have a request reference, include it when correcting delivery details or discussing an arrival. Describe a damaged lock, leg, socket or clamp before attaching a camera to questionable equipment, and keep the packing. Personal-information questions can also be sent to this address.